iHotel
Nextgen Hospitality Management Platform
Streamlining your hospitality operations, enabling teams to work more efficiently and consistently.
We understand your struggle
Fragmented Operations
Manual coordination slows teams down and delays service.
Guest experiences lack consistency
Personalization breaks, key moments are missed, loyalty is harder to build.
Revenue Opportunities Go Unseen
Upsell and cross-sell chances aren't visible or triggered at the right time.
Limited visibility for decision-making
Scattered data makes it hard to track performance or scale what works.
See what the iHotel can do for you
Real Time Guest Communication
Connects guests with hotel staff instantly through web, mobile, or integrated messaging apps. Whether it's a simple question or a special request, guests receive timely, multilingual support - without needing to call or wait.
Service Requests & Operations Hub
Behind the scenes, every request from iConcierge is tracked, routed, and completed through an intelligent fulfillment system. Internal teams receive tasks based on department and availability, ensuring faster and more accountable service.
Revenue-Driven Mobile Ordering
Transform the way guests discover and order food with a beautifully designed, mobile-optimized menu experience. No apps, no calls—just a few taps from any device, anytime.
Guest Recognition & Loyalty
Recognize returning guests and loyal members at every touchpoint - from check-in to in-room dining. Loyalty perks like discounts, upgrades, and personalized preferences are applied automatically in real time, ensuring a seamless and elevated guest experience.
Issue Resolution
Log, track, and resolve guest incidents with speed and accountability. Every report is centrally managed, with smart task assignment and AI-recommended action plans—ensuring service recovery is fast, consistent, and data-informed.
Real-Time Visibility
Gain instant oversight across departments with a unified dashboard that brings together service performance, guest activity, and operational metrics—all in real time. Designed for both frontline staff and leadership to act faster and smarter.
READY TO GET STARTED?
Request a demoWHAT DO YOUR INDUSTRY PEERS THINK ABOUT US?
"Inipod comprises of technology and hotel operator professionals. I've worked with them on a few projects on both enhancing legacy platforms and developing new ones. Because of their deep expertise in their respective fields, the design and needs of the end users were easily understood. I truly enjoyed working with the team and at the same time also learnt some invaluable insights on the stages of product development."
